Terms of Service

Last Updated: [Insert Date]

Welcome to MONVÉRA. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products offered through our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Overview

This website is operated by MONVÉRA. Throughout the site, the terms “we”, “us”, and “our” refer to MONVÉRA.

By visiting our site and/or purchasing products from us, you engage in our service and agree to comply with these Terms, including all policies referenced herein.

If you do not agree with these Terms, please discontinue use of the website.

2. Online Store Terms

By using this website, you confirm that:

You are at least the age of majority in your jurisdiction.
You will not use our products or services for unlawful purposes.
You will not transmit malicious software, viruses, or harmful code.

We reserve the right to terminate access to our services for violations of these Terms.

3. Products & Services

We strive to ensure that all product descriptions, images, and pricing information are accurate. However:

Product colors may vary slightly depending on device screens and lighting.
Minor variations may occur due to production processes.
Product availability is subject to change without notice.

We reserve the right to modify, limit, or discontinue any product at any time.

4. Pricing & Payments

All prices are listed in INR (₹) unless otherwise stated.
Prices are subject to change without prior notice.
Orders are processed only after successful payment confirmation.
We reserve the right to cancel orders resulting from pricing errors or suspected fraudulent activity.

5. Order Acceptance & Cancellation

MONVÉRA reserves the right to:

Refuse or cancel any order at our discretion
Limit quantities purchased per customer or household
Cancel transactions suspected of fraud or unauthorized activity

If payment has already been processed, a refund will be issued for cancelled orders.

6. Shipping

Shipping timelines are estimates and may vary due to courier operations, customs processing, or unforeseen circumstances.

Once an order has been dispatched, MONVÉRA is not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Due to hygiene, safety, and quality control reasons, all products are non-returnable and non-exchangeable unless:

The product arrives damaged, or
An incorrect item is received.

Customers must notify us within 48 hours of delivery with photographic or video proof.

Approved refunds or replacements will be processed at our discretion.

8. Intellectual Property

All content displayed on this website, including but not limited to:

Brand name MONVÉRA
Logos
Product imagery
Designs
Graphics, text, and visual assets

are the exclusive property of MONVÉRA and may not be reproduced, distributed, or used without written permission.

9. User Conduct

You agree not to:

Use the website for illegal or unauthorized purposes
Attempt unauthorized access to systems or data
Copy, distribute, or exploit website content
Engage in abusive or harmful behavior toward the brand or other users

We reserve the right to suspend or terminate access for violations.

10. Third-Party Services

Our website may integrate or link to third-party services such as payment gateways and shipping providers. MONVÉRA is not responsible for the policies or practices of these third parties.

11. Limitation of Liability

To the fullest extent permitted by law, MONVÉRA shall not be liable for:

Indirect or incidental damages
Delivery delays
Improper use of products
Individual sensitivities or reactions

Customers are responsible for proper product usage.

12. Indemnification

You agree to indemnify and hold MONVÉRA harmless from any claims arising from misuse of the website or violation of these Terms.

13. Changes to Terms

MONVÉRA reserves the right to update or modify these Terms at any time. Continued use of the website following updates constitutes acceptance of those changes.